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This policy explains what information Excess Energy collects, why we collect it, and how we handle it when you contact us or request a service.
We collect only the details you choose to share through our contact and quote forms: your name, phone number, the service you are interested in, your preferred location, and any message or project details you provide. We do not require you to create an account.
Your information is used solely to respond to your enquiry: to understand your energy needs, prepare an assessment or quote, and follow up about your project. We do not sell your information or use it for unrelated marketing.
When you submit a form you may be handed off to WhatsApp or email to complete your enquiry. Messages sent that way are delivered through those services and are subject to their own privacy terms. We retain enquiry details only for as long as needed to serve you and to keep accurate records of the work.
You can ask us to review, update, or delete the information you have shared at any time. To make a request, contact us at info.xsenergy1@gmail.com or on 0913 143 6391.
Questions about this policy are welcome. Reach Excess Energy at info.xsenergy1@gmail.com. We serve Nationwide and are available 24/7.